Scammers are contacting Clearwater utility customers about “overdue” bills and requesting payment - these messages are fraudulent. The City of Clearwater and its utility partners will never request payment through 800/888 numbers. Do not send money or share personal information. Call (727) 562-4600 to verify your account.
If your home is already set‐up with natural gas, follow the steps below to transfer the names on the existing natural gas account.
If your home is not set‐up with natural gas and you’re interested in natural gas service, you will need to contact our Gas Sales Department at (727) 562‐4980 to find out if your home is located near a natural gas main.
Make sure you have your personal information, such as your service address, driver's license and date to start service.
To expedite the start service process, you can choose to attach the following documents to your form submission:
Navigate to this online form, fill it out, and submit it.
Start Service Form
We will contact you via phone with the next steps after a few days.
Make sure you have your personal information, such as your driver's license, social security number, and date to start service.
Call (727) 562-4600 to speak to a customer care representative.
(This applies to newly constructed gas homes)
Contact the city's Utility Customer Service Department at (727) 562-4600 at least five business days prior to the scheduled move in date to transfer the name from the home builder's name to the new homeowner’s name.
Contact the city's Utility Customer Service Department at (727) 562-4600 to initiate or discontinue gas service.
Stop Service
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Contact the Utility Customer Service team to stop/cancel gas service.